Your Privacy is important to us.
We know that how we collect, use, exchange and protect your information is important to you, and we value your trust. That’s why protecting your information and being clear about what we do with it is a vital part of our relationship with you.
- Collection of Your PI
- Storage and Security of Your PI
- Use and Disclosure of Your PI
- Access to Your PI
- Further Information
- Contact Us
Collection of Your PI
The types of Your PI we may collect from time to time will vary depending on the nature of your dealings with us. However we will only collect Your PI to the extent reasonably necessary to carry out our business activities, including without limitation to carry out or enhance the functions offered on the areas of Sites that you choose to enter or use, or to provide, maintain or optimise our products or services, and in all cases by lawful and fair means. If we receive Your PI that is unsolicited, and such information was not able to be collected under the APPs, within a reasonable period of time we will destroy or de-identify that information, provided that it is lawful and reasonable to do so.
We may collect information by a variety of means, including, without limitation, via the Sites, over the Internet, by phone, in person, at events, through competitions, surveys or other marketing activities, and from our clients, partners or other persons under the terms of their own privacy policies. In general, the types of Your PI could include any information from which you are ‘reasonably identifiable’ and could include your name, email address, phone number, gender, age or address.
Storage and Security of Your PI
APD may hold information, including Your PI, in electronic and/or hard copy format, and will use all reasonable endeavours to maintain the security of Your PI, and protect it from unauthorised use, interference, loss, modification or disclosure. This may include storing it in secure databases that are protected against unauthorised access, and taking other physical, electronic and procedural security steps. Information we hold may from time to time be combined or linked with other information, including information that we receive from third parties. We require our staff and service providers to respect the confidentiality of Your PI, and keep it secure from unauthorised access, misuse, loss and interference.
We do not guarantee that Your PI will always be secure during transmission or from unauthorised access during storage. Please contact APD immediately if you become aware or have reason to believe there has been any unauthorised use of Your PI.
Use and Disclosure of Your PI
Generally, we will only use Your PI for the primary purpose for which it was collected, or a closely related secondary purpose (which you should reasonably expect or which is otherwise permitted or required by the APPs). An example of a secondary use is to operate and improve the Sites and your experience of the Sites, communicate with you or otherwise optimise our products and services.
APD will not disclose Your PI without your consent to third parties for advertising. APD may disclose some information that does not personally identify you to advertisers or other suppliers in the form of aggregated statistics or other anonymised data. This provision of information is to assist APD with improvements to the Sites or its business operations generally.
Where you have expressly or implicitly provided your consent, APD may use Your PI to send you information about our products or services, or those of commercial sponsors, advertisers, clients, partners or associates in and outside Australia (together, ‘APD Partners’). If you subsequently decide that you do not wish to receive information about the products and services of the APD Partners, please Contact Us with your request to be removed from our mailing list or use the unsubscribe link at the end of the relevant email.
Access to Your PI
APD will use all reasonable endeavours to keep Your PI accurate. Please contact us if you wish to examine Your PI for accuracy. We will use reasonable endeavours to provide a complete list of Your PI within 14 days of receipt of your enquiry.
You may Contact Us to amend any of Your PI that is inaccurate or request that Your PI be deleted. We will use reasonable endeavours to amend or delete your records as requested within 14 days of receipt of notice. If applicable, any legal requirement on APD to maintain certain records of Your PI shall prevail over any of your requests.
Further Information on Privacy
If you believe that your privacy has been breached by APD, you can lodge a complaint by contacting the APD Privacy Officer and all attempts will be made to resolve the matter.
If you are not satisfied with the outcome, or if you would like any further information about your rights to privacy, you are free to contact the Office of the Federal Privacy Commissioner.
Telephone:1300 363 992
Last updated on 30 April 2015